8 (495) 232-48-98
Hotel address:
Building 1, 4, Pyatnitskiy side-street, Moscow, 113186, Russia
Metro Stations «Novokuznetskaya», «Tretiakovskaya»

Hotel Bookings Policy

We strongly recommend you to make the advanced payment (pre-payment) in order to get the guaranteed room in the Medea Hotel, - without pre-payment the room will be in “non-guaranteed” status. It means that if on the moment of your arrival the hotel will be fully booked and no room will be available, the hotel will be free from any obligation to move you to another hotel in Moscow.

If not pre-paid, the hotel accommodation should be paid upon arrival (all nights - in advance) while all additional hotel services provided – upon departure (no deposits needed).

Amendments and Cancellations

Any booking confirmed could be changed, amended or cancelled without any charge not later than 24 hours prior to arrival date with money refund (if pre-paid) in full, arranged the same way as paid. All you need, just to contact us (preferably in writing) and advice the amendment you need or your cancellation in a timely manner. Otherwise, a one night No Show charge will be levied and all further bookings cancelled.

Early (premature) departures

Very often hotel Guests all over the world think that after they have arrived to the hotels they are free to make any changes and amendments (cancellations) of their confirmed bookings with no advanced notices to the hotel and no penalties. Such opinion is a mistake and if you have any plans to leave the hotel before Departure date confirmed in your booking, you should better inform the Reception staff (24 hours prior departure) - in order to avoid any penalties. Otherwise, the hotel has the right to add one night charge to the factual number of nights in the hotel.

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We are glad, if you’ve chosen our hotel to stay at Moscow. The Medea Hotel is represented in the Global Distribution Systems (GDS) - Amadeus, Galileo / Apollo, Sabre, Worldspan – as BEST EASTERN «MEDEA» HOTEL, so the bookings could be done by Travel Agents in any part of the world. Nevertheless we advice to contact Hotel Reservation directly:

  • by phone: (+7 495) 232-4898,
    by fax: (+7 495) 232-4892, by e-mail:
  • by on-line booking form attached, as room availability could be better due to the fact that some rooms could be in Stop Sale List in GDS.
    Above this 10% -discount from Rack Rate for any room category is guaranteed, if room booked on-line from our web-site. There is no surcharge for the advanced bookings and cancellations.

If you wish to pay your accommodation in advance and get “guaranteed room” status, you can use Visa Classic and MasterCard credit and debit cards, electronic money, as well – to request the bank details to arrange the bank transfer.

We highly appreciate that you’ve chosen our hotel and try our best to make your stay pleasant and comfortable, as we want all our guests to return!